Terms of Service

By accessing or using the website located at www.propodcastsolutions.com (the “Site”) or engaging any services offered by Pro Podcast Solutions LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please discontinue use of the Site immediately.

These Terms apply to all visitors, users, prospective clients, and anyone else who accesses or uses the Site.

Pro Podcast Solutions LLC is a premium podcast production and strategy company registered in the State of Oklahoma.

Registered Address:
Pro Podcast Solutions LLC
PO Box 32061
Edmond, OK 73003

Contact Email: info (at) propodcastsolutions (dot) com

Pro Podcast Solutions LLC offers the following services (collectively, the “Services”):

1. Podcast Audio Editing & Production – Professional editing, mixing, and mastering of podcast audio content

2. Video Editing & Production – Editing and post-production of video podcast content

3. Show Notes & Blog Writing – Professionally written episode summaries and show notes

4. Social Media Image Packs & Post Writing – Branded visual assets designed for social media promotion of podcast episodes

5. Audiograms & Videograms – Short-form video clips optimized for social media distribution

6. Podcast Launch Packages – End-to-end setup and launch services for new podcast programs

7. Podcast Strategy & Consulting – Strategic guidance on podcast positioning, audience growth, and content strategy

8. Compliance-Aware Production – Specialized production services for clients in regulated industries including healthcare, financial services, and legal professions

9. Ongoing Monthly Production Retainers – Recurring production services delivered under monthly service agreements

10. Transcript Production – Human-verified, publication-ready transcripts that make episode content searchable, accessible, and compliant with the documentation standards of regulated industries

11. CTA Download Asset Creation – Professionally written and designed downloadable assets (guides, checklists, resource documents) positioned within episodes to generate leads and grow the client’s sales pipeline

The Company reserves the right to modify, suspend, or discontinue any Service at any time with reasonable notice to active clients.

By using this Site, you agree that you will not:

1. Use the Site for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation

2. Reproduce, duplicate, copy, sell, or exploit any portion of the Site or its content without express written permission from the Company

3. Transmit any unsolicited or unauthorized advertising or promotional material

4. Attempt to gain unauthorized access to any portion of the Site or its related systems

5. Use any automated tools (bots, scrapers, crawlers) to extract content or data from the Site without prior written consent

6. Impersonate the Company, its employees, or any other person or entity

7. Upload or transmit viruses or any other malicious code

8. Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site

5.1 Company-Owned Content

All content on this Site — including but not limited to text, graphics, logos, images, audio clips, frameworks, methodologies, processes, and software — is the exclusive property of Pro Podcast Solutions LLC or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws.

5.2 Client-Submitted Content

Content submitted by clients (including raw audio files, video footage, written materials, and brand assets) remains the intellectual property of the submitting client. By submitting content to Pro Podcast Solutions LLC, the client grants the Company a limited, non-exclusive license to use, process, edit, and produce such content solely for the purpose of delivering the agreed-upon Services.

5.3 Finished Work Product

Unless otherwise specified in a separate written client service agreement, finished work product produced by Pro Podcast Solutions LLC on behalf of a client (edited audio, edited video, show notes, graphics, transcripts, downloadable assets, etc.) is owned by the client upon receipt of full payment for the applicable Services.

5.4 Company Portfolio Rights

The Company reserves the right to reference completed client work in its portfolio, case studies, and marketing materials unless the client has expressly requested confidentiality in writing.

6.1 Retainer & Service Fees

Fees for Services are outlined in individual client service agreements or proposals. Monthly retainer fees are billed in advance at the beginning of each billing cycle.

6.2 Payment Due Date

Payment is due within 15 days of invoice date unless otherwise specified in the client’s service agreement (Net 15).

6.3 Late Payments

Invoices not paid within the due date are subject to a late fee of 1.5% per month.

6.4 Service Suspension

The Company reserves the right to suspend Services for any account with an outstanding balance more than 45 days past due. Services will resume upon receipt of full payment of all outstanding balances.

6.5 Accepted Payment Methods

The Company accepts the following payment methods: Visa, Mastercard, Discover, American Express, paper check, and ACH bank transfer. All fees are quoted and billed in U.S. dollars.

7.1 Monthly Retainers

Due to the project-based and time-sensitive nature of podcast production services, monthly retainer fees are generally non-refundable once the billing cycle has begun and production work has commenced.

7.2 Unused Services

If a client has prepaid for services that have not yet been initiated, the Company will evaluate refund requests on a case-by-case basis at its sole discretion.

7.3 Dispute Resolution

If a client is dissatisfied with a deliverable, the Company’s first course of action is to revise and remedy the work. Refund requests will only be considered after a good-faith revision process has been completed.

7.4 Podcast Launch Packages

Fees for Podcast Launch Packages are non-refundable once onboarding has commenced, as significant labor and resources are allocated at the outset of the engagement.

8.1 Standard Turnaround

The Company will use commercially reasonable efforts to deliver completed work within the timeframes specified in the client’s service agreement. Standard turnaround times are typically 10 business days for episodic production deliverables, unless otherwise agreed in writing.

8.2 Delays Beyond Our Control

The Company shall not be held liable for delays caused by factors outside its reasonable control, including but not limited to: late submission of client materials, client revision requests, technical failures, or force majeure events.

8.3 Client Responsibilities

Timely delivery is contingent upon the client providing all required materials (audio files, video files, episode notes, etc.) by agreed-upon deadlines. Delays caused by late client submissions may affect delivery timelines without penalty to the Company.

The Company understands that clients may share sensitive business information, proprietary content, and confidential materials in the course of engaging our Services. We treat all client materials and communications as confidential and will not disclose such information to third parties except as required by law or as necessary to deliver the Services.

Clients in regulated industries (healthcare, financial services, legal) are encouraged to contact us at info (at) propodcastsolutions (dot) com to discuss industry-specific confidentiality requirements, including the execution of a Business Associate Agreement (BAA) where applicable under HIPAA.

The Site includes an interactive Podcast ROI Calculator tool (the “Calculator”) that generates estimated financial projections based on inputs provided by the user, including but not limited to average deal size, close rate, sales cycle length, and monthly investment figures.

10.1 Projections Only — Not a Guarantee

All outputs generated by the Calculator are estimates and projections only. They are based solely on the data entered by the user and on general industry assumptions embedded in the tool’s methodology. The results do not constitute:

1. A guarantee of performance or future results

2. A representation or warranty of any kind by Pro Podcast Solutions LLC

3. Financial, legal, or investment advice

4. A contractual commitment to deliver any specific business outcome

Actual results will vary based on market conditions, content quality, audience development, sales team execution, competitive environment, and other factors outside the control of Pro Podcast Solutions LLC.

10.2 User Responsibility for Inputs

The accuracy of Calculator outputs is entirely dependent on the accuracy of user-supplied inputs. Pro Podcast Solutions LLC makes no representation regarding the accuracy, completeness, or suitability of any outputs generated from inaccurate, incomplete, or hypothetical inputs.

10.3 No Professional Advice

The Calculator and its outputs do not constitute professional financial, marketing, legal, or business consulting advice. Users should consult qualified professionals before making business decisions based on Calculator projections.

10.4 Email Capture & Results Delivery

Users may optionally provide their email address to receive a copy of their Calculator results and related materials. By providing an email address through the Calculator form, users consent to being contacted by Pro Podcast Solutions LLC regarding their results and related services. Users may opt out of further communications at any time. All data collected through the Calculator is handled in accordance with the Company’s Privacy Policy, available at www.propodcastsolutions.com/privacy-policy.

10.5 Intellectual Property of the Calculator

The Calculator tool, its underlying methodology, algorithms, default assumptions, and output framework are the proprietary intellectual property of Pro Podcast Solutions LLC. Reproduction, reverse engineering, scraping, or redistribution of the Calculator or its outputs for commercial purposes is strictly prohibited without prior written consent from the Company.

The Site and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

The Company does not warrant that:

1. The Site will be uninterrupted, error-free, or secure

2. Any information on the Site is complete, accurate, or current

3. The Site is free of viruses or other harmful components

To the fullest extent permitted by applicable law, Pro Podcast Solutions LLC and its members, managers, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or Services — even if the Company has been advised of the possibility of such damages.

In no event shall the Company’s total liability to you for all claims arising out of or related to the Services exceed the total fees paid by you to the Company in the three (3) months immediately preceding the claim.

You agree to indemnify, defend, and hold harmless Pro Podcast Solutions LLC and its members, managers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

1. Your access to or use of the Site or Services

2. Your violation of these Terms

3. Your violation of any third-party rights, including intellectual property rights

4. Any content you submit to the Company for production purposes

The Site may contain links to third-party websites or resources. These links are provided for convenience only. The Company does not endorse and is not responsible for the content, accuracy, or practices of any third-party sites. Accessing third-party links is done at your own risk.

These Terms shall be governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of law provisions.

15.1 Mandatory Arbitration

Except as provided in Sections 14.2 and 14.3 below, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the Services — including the formation, interpretation, breach, termination, or validity thereof — shall be resolved by binding arbitration rather than in court.

Arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules, which are available at www.adr.org. The arbitration shall be conducted by a single, neutral arbitrator. The seat and location of arbitration shall be Oklahoma County, Oklahoma.

The arbitrator shall have authority to award any remedy available at law or in equity, including monetary damages, injunctive relief (subject to Section 14.3), and attorney’s fees where otherwise permitted. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Each party shall bear its own legal fees and costs unless the arbitrator determines that a claim or defense was frivolous or brought in bad faith, in which case the arbitrator may award fees to the prevailing party.

15.2 Small Claims Court Carve-Out

Notwithstanding the above, either party may elect to bring an individual claim in small claims court in Oklahoma County, Oklahoma, provided the claim qualifies under that court’s jurisdictional limits and is brought on an individual (non-class) basis. This carve-out exists to ensure that minor billing disputes or collection matters can be resolved efficiently without the cost of formal arbitration.

15.3 Injunctive Relief Carve-Out

Either party may seek emergency or preliminary injunctive relief from a court of competent jurisdiction — without first submitting to arbitration — where necessary to prevent irreparable harm, including but not limited to:

1. Misappropriation or infringement of intellectual property rights

2. Breach of confidentiality obligations

3. Unauthorized use of proprietary content, methodologies, or client materials

Seeking such injunctive relief shall not constitute a waiver of either party’s right to arbitrate the underlying dispute.

15.4 Class Action Waiver

All disputes must be brought on an individual basis only. Neither party may bring or participate in any class action, collective action, or representative proceeding in arbitration or in court. The arbitrator has no authority to consolidate claims or preside over any class or representative proceeding.

15.5 Informal Resolution First

Before initiating arbitration, the parties agree to attempt to resolve any dispute through good-faith negotiation for a period of not less than 30 days following written notice of the dispute to the other party. Written notice shall be sent to the address or email listed in Section 18 of these Terms.

The Company reserves the right to terminate or suspend access to the Site or Services at its discretion, with or without cause, and with or without notice, for conduct that the Company believes violates these Terms or is harmful to other users, the Company, or third parties.

Upon termination of a service engagement, the Company will deliver all completed work product for which full payment has been received. Outstanding balances remain due and payable upon termination.

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference and available at: www.propodcastsolutions.com/privacy-policy

The Company reserves the right to modify these Terms at any time. When changes are made, we will update the “Last Updated” date at the top of this page. For material changes, we will provide notice via email or a prominent notice on the Site.

Your continued use of the Site after any changes constitutes your acceptance of the updated Terms.